Welcome to Convert Pilot! At Convert Pilot, your privacy is of utmost importance to us. This Privacy Policy describes how Convert Pilot (“we”, “our”, or “us”) collects, uses, discloses, and manages the personal data you provide to us while using our website and services, regardless of your location. As a company based in the UK, we adhere to the UK General Data Protection Regulation (UK GDPR), and other applicable laws and regulations related to data protection in the territories where we operate.
1. Information We Collect
1.1 Direct Information: This includes information you directly provide to us, such as when you register for an account, make a purchase, or contact our support team. This can include your name, email address, phone number, and payment details.
1.2 Automated Information: We may automatically collect certain information about the device you use to access our website and how you use our site. This can include IP addresses, browser types, and browsing behaviours.
2. How We Use Your Information
2.1 Provide Services: To offer, maintain, and improve our services.
2.2 Communication: To send updates, promotional materials, and customer support.
2.3 Improvements: To understand user behaviour and enhance our platform accordingly.
3. Disclosure of Your Information
We do not sell or share your personal data with third parties for their marketing purposes. However, we may disclose your information: With third-party service providers assisting in our operations. If required by law or regulatory requirement. For security, fraud prevention, and risk assessment purposes.
4. Data Storage and Transfer
While we’re based in the UK, our operations are international. Therefore, the information we collect might be processed and stored in multiple countries. We take measures to ensure that the information remains protected and compliant with this Privacy Policy.
5. Your Rights
Under the UK GDPR, you have the right to: Access your personal data. Rectify incorrect data. Request erasure of your data. Limit or object to our processing of your data. Data portability. To exercise any of these rights, contact us at support@convertpilot.ai.
6. Data Retention
We retain your data for as long as necessary to fulfil the purposes mentioned in this Privacy Policy, unless a longer retention period is required or allowed by law.
7. Third-Party
Links Our site may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Always review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We recommend periodically reviewing it to stay informed about how we’re protecting your data.
9. Contacting Us
If you have any queries related to this Privacy Policy or our data practices, please contact:
Convert Pilot. 7-9 Macon Court, Crewe, Cheshire, CW1 6EA. UK
Email: support@convertpilot.ai
10. Complaints
If you believe your data rights have been violated, you have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO) or another relevant supervisory authority.
